Sustainability

We are privileged to operate in some of Australia's most sensitive ecosystems and culturally significant locations. Our reputation is built on a philosophy of supporting our local communities and protecting and enhancing the culture and environment at these locations.

We are therefore committed to behaving ethically and operating in a sustainable manner that continues to enhance economic, societal and environmental values.

Our commitment is detailed in our Corporate Responsibility Policy which promotes economic development whilst also improving quality of life for our staff, the local community and society at large.

OUR COMPANY

We recognise that if we are to effectively deliver on our mission, we must ensure that our Corporate Responsibility (CR) goals are fully integrated into our business. Our responsibilities include:
•    Complying with all relevant regulations and laws for all jurisdictions in which we operate
•    Aligning our operations with the principles of world's best practice in the global tourism industry
•    Having specialist capabilities within the business that heighten awareness of our Corporate Responsibility philosophy

OUR GUESTS

We are singularly focused on providing guests with incredible, memorable experiences, which they would not be able to enjoy anywhere else in Australia. Our responsibility to our guests includes:
•    Marketing our brand in an honest and responsible way
•    Undertaking and acting upon regular customer satisfaction surveys
•    Advising our guests of any travel-related risks and providing information on how to minimise these risks

OUR EMPLOYEES

We know our employees join Voyages Indigenous Tourism Australia because of the outstanding opportunity we provide to work in a dynamic, fast growing company and to gain extensive hands-on experience across a wide range of fields in the tourism and hospitality industries. Our responsibility to our employees includes:

•    Ensuring our staff are guided by our Code of Conduct which outlines the behaviour we expect to see from them and as they undertake day-to-day duties
•    Fostering a culture of continuous development for our people which includes on-the-job training, product training, formal inductions and regular performance reviews
•    Providing a safe workplace for our staff
•    Incorporating sustainable Indigenous employment

OUR ENVIRONMENT

We are dedicated to conserving the unique environmental values surrounding all resorts and properties that we manage. It is our goal to ensure that the locations where we operate will be protected for future generations. Our key commitments to the environment include:

•    Compliance with all relevant environmental legislation
•    Minimisation of environmental impact through comprehensive assessment of all developments
•    Continual development of our Environmental Management System and site Environment Management Plans
•    Efficient use of resources including energy, fuel and water, and the minimisation of waste to landfill through reduction, reuse and recycling initiatives
•    Respectful promotion of the cultural values of Indigenous people

OUR COMMUNITY

We understand the important role we play in the wider community and the need to maintain good relationships with all stakeholders including Indigenous and community groups, non-government organisations and government authorities. We regularly engage with these stakeholders through:

•    Formal partnerships and initiatives such as the Mutitjulu Foundation
•    Staff volunteering and community support
•    Provision of employment opportunities in remote areas and use of local suppliers wherever possible, for example, the Artist in Residence Program
•    Continual support of and cooperation with domestic and international industry organisations to assist in the promotion of Australia
•    Establishment of the National Indigenous Tourism Training Academy at Yulara

OUR SUPPLIERS

We recognise that our suppliers are an important part of how we manage our social, environmental and ethical impact. We develop and manage our relationships with suppliers based on shared values, performance and benefits to our guests. The key processes that underpin our supply chain relationships include:

•    Selection of suppliers based on proven performance and reputation
•    Open and transparent communication processes
•    An expectation that our supplier standards should be equal to, or exceed our own